Skip to main content

FAQ

Quick answers about collecting guest photos with Udalist.

Frequently asked questions

Udalist is for anyone organizing an event who wants guests' memories in one place, without chasing people afterward. It fits weddings, birthdays and anniversaries, parties and celebrations, team-building events, company and commercial events, conferences and offsites, family gatherings, proms, fundraisers, and other private or professional occasions.
No. Guests scan the QR code with their phone camera and the upload page opens straight away.
We store your photos in our own encrypted cloud, where every organizer has their own storage.
Upload limits depend on the one-time package you buy for each event. We will publish full details closer to launch.
Once you create the QR code, you download it as a high-resolution image. Print it on table cards, put it up on a screen in the room, or text it to your guests.
Yes. Photos sit in our own encrypted cloud. Every account has its own separate space, and only you can open the photos from your event.
Turn on a PIN for the event. Guests enter it before the gallery opens, and without it they can't get to the photos. Write it on the card next to the QR code, because the code doesn't contain it. The PIN is part of Premium.
You can start for free: one complete event is on your account as soon as you sign up. When you need more storage, your own logo or add-ons, buy a Premium event. Every Premium event you buy tops your free event back up if you don't have one left. If you run events often, write to us. You see prices and currencies before you finish the purchase.
Email us at info@udalist.app. We will reply with an offer tailored to how often you run events and what you need.
Yes. A Udalist account is free to create, and you can try it without paying anything up front.
No. You don't need a card to sign up. You enter it only when you decide to buy a paid plan.
You pay per event. On Free, guests upload photos, you download them as a ZIP, and uploading stays open for 2 days; Premium extends that to 7 days and adds video, event PIN protection, ZIPs with video included, and a custom look for the invitation. With Premium you can also buy more upload days or another 30 days of gallery retention. Start free and move to Premium whenever you want, or write to us about Custom.
Yes. On a Premium event you can buy 7, 14 or 30 extra upload days, and 30 extra days of gallery retention. Prices are in the add-ons table above and include VAT. You purchase them from the event page.

Still have questions?

Tell us what you need to sort out, or read how we protect your data.